Last week I read with dread a Tweet and subsequent blog post answering the question “How many times should I post on Social Media Sites?” It even went so far to advise readers the ideal “number of times/day (or week)” for social media posting frequency. In reading the post, it really made me consider… Wouldn’t it be great if my Magic 8 ball told me how many times to post and what to post on social media sites?
Wouldn’t it be great if it everyone knew the magic social media posting frequency? The problem with giving that bit of advice is, in telling clients “how often to publish on Facebook, LinkedIn, Twitter” or anywhere else, is that individual company needs and goals are not being considered!
Instead, I would argue that completing a social media audit is the first step in determining social media posting frequency. Determine what a company has first THEN develop a well thought-out marketing plan. Here is what I suggest doing to help determine how often to post to social media.
First review, review and re-review all available analytical information. Look at Google Analytics, Twitter and Facebook Insights, or other available analytical data. Then answer the following questions:
- Does the analytical information indicate when potential clients are viewing shared content? Wednesday at noon seems to be a hot time for many of my Facebook clients, however a friend of mine who is a divorce attorney has found that weekends are when more people are viewing his content.
- Does the information offer insight into what the audience is looking at, what they are reacting to AND what content an audience is taking an action on? Knowing this will help determine what content “moves the needle.”
- Are the individuals viewing the content the desired “audience”? One of my clients encourages the office staff to “Like” everything on Facebook. While this is all well and good, a better idea might be to ask the office staff to comment and share the content to increase the reach of the post.
- What are the company goals in sharing content on social media? Is the goal to become more visible to an audience? Is becoming an industry expert the goal? Should posts only share the latest deals? It’s always good to take on the 80/20 rule where only 20% of shared information is self-promotion. It is important though tat all content shared is still relevant, and liked, by the audience. Sometimes it’s not about what moves the needle, but instead just a venue to share good information.
My final bit of advice when considering social media posting frequency, is to consider the time and resources available for the platforms being considered. There is nothing worse than wanting to participate on all of the social media platforms when they can not be managed properly. There must be time available to share, collect and analyze the data. Take the bite that you can actually chew and don’t have eyes bigger than your stomach!